CCP Advanced Level
Advanced Collections Management glossary
Every term this guide defines, A to Z, each with the chapter that teaches it. Open it when a word in a question is unfamiliar, and test yourself on it in the last week: cover the definition and say it in one sentence.
2 terms from the free first chapter
G
- General collection policy
The organisation-wide framework (escalation timetable, authority limits, CCP Collections Management, on collection policy and procedures) applying across the whole portfolio.
Taught in Collection policies and strategies
S
- Specific collection policies
Tailored variations for particular product lines, customer segments, or risk categories, e.g. a distinct policy for SME trade credit versus consumer lending, reflecting their genuinely different collection dynamics (CCP Collections Management, on the collection cycle in consumer, trade and export credit).
Taught in Collection policies and strategies
The full glossary adds every term from the other 8 chapters, A to Z, each with the chapter that teaches it.