CQP Intermediate LevelProject Management
Chapters

CQP Intermediate Level

Project Management cheat sheet

Every chapter's key points, formulas and definitions on one page, for the last week before the exam. Each heading links to the chapter that explains it.

Key concepts in project management

  • A project is a temporary endeavour undertaken to create a unique product, service or result; operations are ongoing and repetitive, and the project creates the capability that operations then run.
  • Project management asks whether this project is being done right, programme management whether the projects together deliver the benefit, and portfolio management whether these are the right projects to be doing at all.
  • Output, outcome, benefit and value are distinct, and a project can deliver its output perfectly and produce no benefit when the output is not used.
  • Progressive elaboration adds detail within the agreed scope, and estimate ranges narrow with it: about minus 25 to plus 75 per cent for a rough order of magnitude estimate, minus 5 to plus 10 per cent for a definitive one.
  • Enterprise environmental factors are conditions outside the project's control that constrain it; organisational process assets are the organisation's own templates, procedures and lessons, which the project uses and updates.

Key terms

Project
A temporary endeavour undertaken to create a unique product, service or result. Temporary means it has a definite beginning and end, not that it is short; unique means the deliverable differs from what has been produced before, even if only in some respects.
Operations
Ongoing, repetitive work producing the same output continuously. A project creates the capability; operations run it. Building a bottling line is a project; bottling is an operation.
Programme
A group of related projects, subsidiary programmes and programme activities managed in a coordinated way to obtain benefits not available from managing them individually. The coordination is the point: a programme exists where the projects interact.
Portfolio
Projects, programmes, subsidiary portfolios and operations managed as a group to achieve strategic objectives. The components need not be related to each other; what unites them is that they compete for the same resources and serve the same strategy.
Project management
The application of knowledge, skills, tools and techniques to project activities to meet the project requirements.
The distinction in practice
Project management asks whether this project is being done right; programme management asks whether the projects together deliver the benefit; portfolio management asks whether these are the right projects to be doing at all.
Project life cycle
The series of phases a project passes through from start to completion. The phases provide the framework for managing it, and they differ by industry and by approach.
Generic phases
Starting the project, organising and preparing, carrying out the work, and closing the project. Cost and staffing are low at the start, peak during the work, and fall rapidly at the close.
Predictive (waterfall) life cycle
Scope, time and cost are determined early and change is controlled against a baseline. Appropriate where the requirement is well understood and the deliverable is well defined: a building, a road, a plant installation.
Iterative life cycle
The scope is determined early but time and cost estimates are refined as understanding grows, and the product is developed through repeated cycles that add function.
Incremental life cycle
The deliverable is produced through a series of increments, each adding functionality, with a usable deliverable available after each.
Adaptive (agile) life cycle
Iterative and incremental, with scope elaborated at the start of each short iteration. Appropriate where the requirement is uncertain, changes rapidly, or can only be discovered by building and showing something.
Hybrid
Combining approaches, commonly predictive for the elements that are well defined, such as procurement and construction, and adaptive for those that are not, such as software or process design.
Phase gate
A review at the end of a phase at which continuation, change or termination is decided, which is the same discipline as the stage gate described in Innovation and Knowledge Management, under managing innovation.
Enterprise environmental factors (EEFs)
Conditions not under the immediate control of the project team that influence, constrain or direct the project. They are inputs to almost every process and they cannot be changed by the project.
Internal EEFs
Organisational culture, structure and governance; geographic distribution of facilities; infrastructure; information technology software; resource availability; and employee capability.
External EEFs
Marketplace conditions; social and cultural influences; legal restrictions; commercial databases; academic research; government or industry standards; financial considerations such as exchange rates, inflation and interest rates; and physical environmental elements.
Organisational process assets (OPAs)
The complement to EEFs, and frequently confused with them in examination answers. OPAs are the plans, processes, policies, procedures and knowledge bases specific to and used by the organisation: templates, historical information and lessons-learned repositories. Unlike EEFs, they are within the organisation's control and are updated by projects.
Why the distinction is examined
EEFs constrain what the project can do and OPAs help it do it. A project that treats an OPA as fixed loses the ability to improve it, and one that treats an EEF as changeable wastes effort trying.

The rest of the sheet covers

  • Initiating a project
  • Project integration management
  • Project scope management
  • Project schedule management
  • Project cost management
  • Project quality management
  • Project resource management
  • Project communication management
  • Project risk management
  • Project procurement management
  • Project stakeholder management
  • Project execution
  • Monitoring and controlling the project
  • Worked examples
  • Exam technique and revision
  • Glossary