CS Foundation Level
Human Resources Management cheat sheet
Every chapter's key points, formulas and definitions on one page, for the last week before the exam. Each heading links to the chapter that explains it.
Introduction to human resource management
- HRM is the function responsible for attracting, developing, motivating and retaining the people an organisation needs to achieve its objectives.
- HRM is people-centred, pervasive, continuous and increasingly strategic: every manager practises some part of it, not only HR specialists.
- Personnel management is administrative and reactive and treats employees as a cost to be controlled; HRM is strategic and proactive, treats employees as an asset to be developed and is shared with line managers.
- Line managers deliver most of what HR designs, so a policy they are untrained, overloaded or unconvinced to apply exists in the handbook and nowhere else.
- The Employment Act, 2007 and the Labour Relations Act, 2007 set the floor HRM must meet, and that floor applies to the relationship as it really is, not as the employer labels it.
Key terms
- Human resource strategy
- A plan aligning HR policy and practice to the organisation's overall strategy, so resourcing, reward and development choices actively support where the organisation is trying to go (CS Management Principles and Practice, on planning and organising).
- HR business partnering
- A model in which HR specialists work embedded alongside a business unit's management, contributing to its decisions directly rather than only providing central, transactional HR services.
The rest of the sheet covers
- Theories of human resource management
- Employee resourcing
- Performance management
- Reward management
- Training and development
- Human resources administration
- Labour relations and employee bargaining
- Separation strategy
- Contemporary issues in human resources management
- Case studies in human resource management
- Exam technique and revision
- Glossary