CS Foundation Level
Management Principles and Practice glossary
Every term this guide defines, A to Z, each with the chapter that teaches it. Open it when a word in a question is unfamiliar, and test yourself on it in the last week: cover the definition and say it in one sentence.
3 terms from the free first chapter
L
- Lower-level (first-line) management
Supervisors and team leaders working directly with operational staff. Focused on day-to-day task execution, scheduling and immediate problem-solving.
Taught in Introduction to management
M
- Middle-level management
Departmental and functional heads. Translates top-level strategy into departmental plans, coordinates across sections, and reports performance upward while directing supervisors below.
Taught in Introduction to management
T
- Top-level management
The board of directors and the chief executive. Sets the organisation's mission, long-term strategy and overall direction, and answers to owners or, in a public body, to the state.
Taught in Introduction to management
The full glossary adds every term from the other 9 chapters, A to Z, each with the chapter that teaches it.