CS Intermediate Level
Public Sector Governance, Policy and Administration glossary
Every term this guide defines, A to Z, each with the chapter that teaches it. Open it when a word in a question is unfamiliar, and test yourself on it in the last week: cover the definition and say it in one sentence.
3 terms from the free first chapter
A
- Authority
The formally recognised right to make decisions and issue instructions, attached to an office.
Taught in Administrative theory
I
- Influence
The ability to affect a decision or outcome without direct authority or coercive power, through persuasion, expertise or relationships.
Taught in Administrative theory
P
- Power
The actual capacity to affect outcomes or the behaviour of others, which need not be formally sanctioned (covered in CS Management Principles and Practice, under leading).
Taught in Administrative theory
The full glossary adds every term from the other 10 chapters, A to Z, each with the chapter that teaches it.