DQM Core Units
Quality Improvement Projects glossary
Every term this guide defines, A to Z, each with the chapter that teaches it. Open it when a word in a question is unfamiliar, and test yourself on it in the last week: cover the definition and say it in one sentence.
4 terms from the free first chapter
F
- Financial risk
The project overruns its budget or fails to deliver the expected return.
Taught in Choosing an improvement project
P
- Performance risk
The improved process fails to perform as intended once implemented.
Taught in Choosing an improvement project
- Project risk
Risks to the project's own delivery, schedule slippage, resource shortfalls, scope creep.
Taught in Choosing an improvement project
S
- Strategic risk
The project, even if delivered, fails to advance the organisation's actual objectives.
Taught in Choosing an improvement project
The full glossary adds every term from the other 4 chapters, A to Z, each with the chapter that teaches it.