CPFM Module I
Strategic Management in the Public Sector glossary
Every term this guide defines, A to Z, each with the chapter that teaches it. Open it when a word in a question is unfamiliar, and test yourself on it in the last week: cover the definition and say it in one sentence.
7 terms from the free first chapter
D
- Design (rational planning) approach
Strategy as a deliberate, top-down analytical process leading to a formal plan.
Taught in Introduction to strategic management
E
- Experience-based approach
Strategy evolving incrementally from managers' accumulated experience and judgement.
Taught in Introduction to strategic management
I
- Ideas-based (emergent) approach
Strategy emerging from innovation and experimentation across the organisation, not only from the top.
Taught in Introduction to strategic management
P
- Private sector
Driven primarily by profit and market competition, with relatively clear performance metrics (revenue, market share).
Taught in Introduction to strategic management
- Public sector
Driven by public value and mandate, accountable to citizens and political oversight rather than shareholders, and judged against service delivery, equity and legal compliance rather than profit.
Taught in Introduction to strategic management
S
- Strategic management
The ongoing process of analysis, formulation, implementation and control, each taken up in its own chapter below, that keeps an organisation's strategy aligned with its environment and objectives.
Taught in Introduction to strategic management
- Strategy
A long-term direction and scope for an organisation, aimed at achieving advantage through its configuration of resources within a changing environment, to fulfil stakeholder expectations.
Taught in Introduction to strategic management
The full glossary adds every term from the other 7 chapters, A to Z, each with the chapter that teaches it.