DQM Basic Units
Employability Skills glossary
Every term this guide defines, A to Z, each with the chapter that teaches it. Open it when a word in a question is unfamiliar, and test yourself on it in the last week: cover the definition and say it in one sentence.
2 terms from the free first chapter
A
- Aggressiveness
Pursuing one's own needs at the other party's expense, disregarding their views or dignity.
Taught in Self-management
- Assertiveness
Stating one's own views, needs or boundaries clearly and respectfully, without suppressing or overriding the other party.
Taught in Self-management
The full glossary adds every term from the other 9 chapters, A to Z, each with the chapter that teaches it.