Paper 1

MANAGEMENT PRINCIPLES AND PRACTICE

This paper is intended to equip the candidate with the knowledge, skills and attitude that will enable him/her to apply management principles in decision making in a practical organisational context.

On completion, a candidate should be able to

Demonstrate understanding of management principles and techniques
Apply knowledge of management theories in organisations
Effectively practice management functions such as planning, organising, leading, and controlling in organisations (P-O-L-C framework)
Demonstrate understanding of management principles and techniques
Embrace and manage change
Develop capacity for making rational decisions

Content

1
Introduction to management
1. 1.1
  Nature of management
2. 1.2
  Importance of management
3. 1.3
  Levels of management
4. 1.4
  Multi-disciplinary nature of Management s
5. 1.5
  Roles of management as advocated by Henry Mintzberg
6. 1.6
  The changing roles of management and managers
7. 1.7
  Qualities of an effective manager
8. 1.8
  Management, administration and leadership
2
Evolution and development of management thought
1. 2.1
  Classical approaches to management
  1. 2.1.1
    Taylor’s view point
  2. 2.1.2
    Fayol’s administrative theory
  3. 2.1.3
    Max Weber’s bureaucratic theory
2. 2.2
  Behavioural management approach
  1. 2.2.1
    Elton Mayo-Human relation theory
  2. 2.2.2
    Abraham Maslow’s theory
  3. 2.2.3
    McGregor’s X and Y theory
  4. 2.2.4
    Mary Parker Follett management theory
3. 2.3
  Modern management theories
  1. 2.3.1
    Quantitative thinking
  2. 2.3.2
    Systems thinking
  3. 2.3.3
    Contingency thinking
3
Functions of management
1. 3.1
  Planning function
  1. 3.1.1
    Introduction to planning
  2. 3.1.2
    Importance of planning
  3. 3.1.3
    Macro-environment
  4. 3.1.4
    Micro-environment (1)
  5. 3.1.5
    External environment
  6. 3.1.6
    Internal environment
  7. 3.1.7
    Planning process
  8. 3.1.8
    Types of plans
  9. 3.1.9
    Approaches to planning
2. 3.2
  Organising function
  1. 3.2.1
    Meaning and importance of organising
  2. 3.2.2
    Factors affecting the organising function
  3. 3.2.3
    Process of organising
  4. 3.2.4
    Principles of organising 3.Organisational structures
3. 3.3
  Staffing function
  1. 3.3.1
    Meaning and importance of staffing
  2. 3.3.2
    Staffing process
  3. 3.3.3
    Factors that affect the staffing function
  4. 3.3.4
    Components of the staffing function
4. 3.4
  Leading function
  1. 3.4.1
    Meaning of leadership
  2. 3.4.2
    Attributes and skills of a good leader
  3. 3.4.3
    Delegation, responsibility and accountability
  4. 3.4.4
    Difference between management and leadership
  5. 3.4.5
    Power and Authority
5. 3.5
  Controlling function
  1. 3.5.1
    Meaning and importance of control
  2. 3.5.2
    Steps in the control process
  3. 3.5.3
    Types of control
  4. 3.5.4
    Controlling for organisational and employee performance
  5. 3.5.5
    Tools for measuring performance
  6. 3.5.6
    Essentials of an effective control system
4
Enterprise management
1. 4.1
  Meaning and concept of entrepreneurship
2. 4.2
  Intrapreneurship in organisations
3. 4.3
  Entrepreneurial development
4. 4.4
  Enhancing creativity and innovation in organisations
5. 4.5
  Methods of generating ideas
6. 4.6
  Introduction to business plan
7. 4.7
  Protection of intellectual properties
5
Change Management
1. 5.1
  Meaning of change
2. 5.2
  Theories of change
3. 5.3
  The change process
4. 5.4
  Types of organisational change
5. 5.5
  Managing resistance to change
6. 5.6
  Innovation at the workplace (2)
6
Project management
1. 6.1
  Project management concepts
2. 6.2
  Characteristics of a project
3. 6.3
  Importance of projects
4. 6.4
  Features of projects and baseline surveys
5. 6.5
  Project life cycle
6. 6.6
  Project planning and organising
7. 6.7
  Project resources and costing
8. 6.8
  Project completion and evaluation
7
Marketing management
1. 7.1
  Meaning and importance of marketing
2. 7.2
  Marketing management orientation/philosophies
3. 7.3
  Marketing mix
4. 7.4
  Developing of marketing information
5. 7.5
  Marketing strategies
6. 7.6
  Marketing research and intelligence
7. 7.7
  International marketing and e-commerce
8
Decision making
1. 8.1
  Importance of decision making
2. 8.2
  Decision making process
3. 8.3
  Decision making models/approaches
4. 8.4
  Types of decisions
5. 8.5
  Decision making under different conditions
6. 8.6
  Challenges in decision making
7. 8.7
  Problem solving skills
8. 8.8
  Effective decision making in today`s world