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Papers in this syllabus

Paper CQP 103

Documentation and Records Management for Quality

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To provide learners with concepts, methods and practices relevant to management of quality documentation and records in an organization

On completion, a candidate should be able to

  • Identify various concepts in documentation and records management for quality
  • Articulate issues concerning documentation and records management.
  • Apply current documentation and records management standards and best practices
  • Describe processes of documentation and records management for quality

Content

  1. 9

    2.5

    25

  2. 2

    Fundamentals of documentation and records management for quality

    Outline the fundamentals of documentation and records management for quality

    1. Documentation and records management

    2. Historical background of documentation and records management

  3. 3

    Principles of documentation and records management

    Describe the principles of documentation and records management for quality

    1. Principles of good management of records

    2. The records life cycle concept

    3. Appraisal of records

    4. Retention and disposition

  4. 4

    Documentation and records management legal requirements

    List legal requirements associated with the retention of records

    1. Access to information and privacy

    2. Records keeping standards

    3. Records management policy

    4. Data protection

    5. Intellectual property rights

  5. 5

    Electronic records management

    Explain the concept of electronic records

    1. Types and forms of electronic records

    2. Implications of electronic records

  6. 6

    Standards, and best practices in documentation and records management

    Illustrate the role of international standards in documentation and records management

    1. ISO standards

    2. Specifications

    3. Documents and records management for quality

  7. 7

    Records management systems

    Describe the relationship among Electronic document management systems

    1. Electronic document records management systems (EDRMS)

    2. Electronics records keeping system (ERKS)

  8. 9

    Business continuity and disaster recovery plan

    Create appropriate business continuity and disaster recovery strategies

    1. Disaster management

    2. Preservation and conservation of documents and records

  9. 10

    New trends in documentation and records management for quality

    I dentify the emerging trends in records management for quality

    1. Emerging trends in documentation and records management

    2. Smart Automation.

    3. Artificial Intelligence.

    4. Cloud Computing.

    5. Automated Indexing.

    6. Cross-Functional Team Collaboration