Paper CQP 201

Management Principles, Leadership and Ethics

Read study notes

The objective of this subject is to enable the learner to apply management principles at the workplace

On completion, a candidate should be able to

Undertake management functions such as planning, organizing, staffing, directing and controlling in organizations, effectively
Innovate new products and new ventures
Manage change in organizations
Acquire effective leadership skills
Inculcate businesses ethics

Content

1
An Overview of management
Examine the nature and functions of management
1. Introduction to management
2. Definition of Management
3. Characteristics and nature of management
4. Significance of management
5. Management functions
6. Types of managers and Levels
  1. f Management
7. Management skills
8. Managerial roles
9. Managerial and organizational Performance
10. Is management a science or an Art?
11. The P-O-L-C framework
2
Schools of Management Thought
Examine the approaches to management thought
1. Contributors to management thought
2. Historical forces shaping management
3. Approaches to management thought:
4. The classical school:  Scientific Management  Classical theory of management  Bureaucracy
5. The Behavioral School:
3
Management Environment
Differentiate forces that affect business environment
1. Macro-environment Business
2. Micro-environment in Business
3. External environment in Business
4. Internal environment in Business
4
Decision Making and Problem Solving
Make decisions in different conditions
1. Importance of decision making
2. Decision making process
3. Decision making models/approaches
4. Types of decisions
5. Decision making under different conditions
6. Challenges in decision making
7. Problem solving skills
8. Stages of problem solving
9. Effective decision making in today`s world
5
Planning
Explain the types of plans and the planning process
1. Introduction to Planning
2. Definition and Nature of Planning
3. Importance of Planning
4. Characteristics of a Good Plan
5. Organizational Objectives.
6. The Planning Process
7. Types of Plans
8. Classification of plans
6
Organizing
Analyse the various forms of organizational structures
1. Introduction to organizing
2. Definition of organizing
3. The Importance of Organizing
4. Principles of organizing
5. Basic concepts of Organizing
6. Forms of Organization Structure
7
Staffing
Gain skills in recruiting, selection, induction and orientation of employees
1. Introduction to Staffing
2. Definition of Staffing
3. The Staffing Process
4. Recruitment
5. Selection
6. Induction and Orientation
7. Training and Development
8. Performance management
8
Directing
Gain leadership skills
1. Introduction to directing
2. Definition of Directing
3. Sources of Power and authority in an organization
4. Leadership Theories
5. Delegation
6. Motivation
9
Controlling
Examine the requirements and characteristics of an effective control system
1. Introduction to Controlling
2. Defining Controlling
3. The control process
4. Levels of control
5. Types of Control
6. Methods of Control
7. Requirements and characteristics of an effective control system
10
International Management
Examine the global business environment
1. Introduction to International business environment
2. Global strategic planning
3. Inter-Governmental Relations
4. Political Risk
5. Cultural Awareness
6. Intercultural communications
7. International labour relations
8. Diversity Management
11
Change Management
Examine the change process and assess reasons for resistance to change
1. The change process
2. Drivers of change
3. Types of organizational change
4. Managing resistance to change
5. Communicating change
6. Implementing change
7. Theories of change
12
Leadership
Evaluate the various leadership traits and leadership styles
1. Meaning of Leadership
2. Introduction to Leadership Concepts
3. The Evolution of “Leadership”
4. Leadership traits
5. Leadership styles
6. Leadership skills
7. A leader as a change agent
8. Leading teams
9. Strategic Leadership
13
Ethics
Discern ethical issues in an organization.
1. Ethics, values, morality and integrity
2. Ethics vs law
3. Ethics and corporate governance
4. Business ethics
5. Ethical culture
6. Ethical dilemmas
7. Conflict of interest
8. Standards of conduct
9. Personal integrity
10. Organizational integrity
11. Ethics and ICT
12. Ethics and globalization
13. Whistle blowing