Paper 0031 541 05A

EMPLOYABILITY SKILLS

This unit covers competencies required to demonstrate employability skills. It involves conducting self-management, demonstrating interpersonal communication, critical safe work habits, leading a workplace team, planning and organizing work, maintaining professional growth and development, demonstrating workplace learning, problem-solving skills, and managing ethical performance.

On completion, a candidate should be able to

Conduct self-management
Demonstrate interpersonal communication
Demonstrate critical work habits
Lead a workplace team
Plan and organize work
Maintain professional growth and development
Demonstrate workplace learning
Demonstrate problem-solving skills
Manage ethical performance

Content

1
Conduct self- management
Conduct self- management
1. 1.1
  Self-awareness
2. 1.2
  Formulating personal vision, mission, and goals
3. 1.3
  Strategies for overcoming life challenges
4. 1.4
  Managing emotions
5. 1.5
  Emotional intelligence
6. 1.6
  Assertiveness versus aggressiveness
7. 1.7
  Expressing personal thoughts, feelings, and beliefs
8. 1.8
  Developing and maintaining high self- esteem
9. 1.9
  Developing and maintaining a positive self-image
10. 1.10
  Setting performance targets
11. 1.11
  Monitoring and evaluating performance
12. 1.12
  Articulating ideas and aspirations
13. 1.13
  Accountability and responsibility
14. 1.14
  Good work habits
15. 1.15
  Self-awareness
16. 1.16
  Values and beliefs
17. 1.17
  Self-development
18. 1.18
  Financial literacy
19. 1.19
  Healthy lifestyle practices
20. 1.20
  Adopting safety practices
2
Demonstrate interpersonal communication
Demonstrate interpersonal communication
1. 2.1
  Meaning of interpersonal communication
2. 2.2
  Listening skills
3. 2.3
  Types of audience
4. 2.4
  Public speaking
5. 2.5
  Writing skills
6. 2.6
  Negotiation skills
7. 2.7
  Reading skills
8. 2.8
  Meaning of empathy
9. 2.9
  Understanding customers’ needs
10. 2.10
  Establishing communication networks
11. 2.11
  Assertiveness
12. 2.12
  Sharing information
3
Demonstrate critical work habits
Demonstrate critical work habits
1. 3.1
  Stress and stress management
2. 3.2
  Time concept
3. 3.3
  Punctuality and time consciousness
4. 3.4
  Work-life balance
5. 3.5
  Integrating personal objectives into organizational objectives
6. 3.6
  Resources mobilization
7. 3.7
  Resources utilization
8. 3.8
  Setting work priorities
9. 3.9
  Developing healthy relationships
10. 3.10
  HIV and AIDS
11. 3.11
  Non-communicable diseases
12. 3.12
  Drug and substance abuse
13. 3.13
  Managing emerging issues
4
Lead a workplace team
Lead a workplace team
1. 4.1
  Leadership qualities
2. 4.2
  Power and authority
3. 4.3
  Team building
4. 4.4
  Determination of team roles and objectives
5. 4.5
  Team parameters and relationships
6. 4.6
  Individual responsibilities in a team
7. 4.7
  Forms of communication
8. 4.8
  Complementing team activities
9. 4.9
  Gender and gender mainstreaming
10. 4.10
  Human rights
11. 4.11
  Developing healthy relationships
12. 4.12
  Maintaining relationships
13. 4.13
  Conflicts and conflict resolution
14. 4.14
  Coaching and mentoring skills
5
Plan and organize work
Plan and organize work
1. 5.1
  Functions of management
2. 5.2
  Planning
3. 5.3
  Organizing
4. 5.4
  Time management
5. 5.5
  Decision-making concept
6. 5.6
  Task allocation
7. 5.7
  Developing work plans
8. 5.8
  Developing work goals/objectives and deliverables
9. 5.9
  Monitoring work activities
10. 5.10
  Evaluating work activities
11. 5.11
  Resource mobilization
12. 5.12
  Resource allocation
13. 5.13
  Resource utilization
14. 5.14
  Proactive planning
15. 5.15
  Risk evaluation
16. 5.16
  Problem-solving
17. 5.17
  Collecting, analyzing, and organizing information
18. 5.18
  Negotiation
6
Maintain professional growth and development
Maintain professional growth and development
1. 6.1
  Avenues for professional growth
2. 6.2
  Training and career opportunities
3. 6.3
  Assessing training needs
4. 6.4
  Mobilizing training resources
5. 6.5
  Licenses and certifications for professional growth and development
6. 6.6
  Pursuing personal and organizational goals
7. 6.7
  Managing work priorities and commitments
8. 6.8
  Recognizing career advancement
7
Demonstrate workplace learning
Demonstrate workplace learning
1. 7.1
  Managing own learning
2. 7.2
  Mentoring
3. 7.3
  Coaching
4. 7.4
  Contributing to the learning community at the workplace
5. 7.5
  Cultural aspects of work
6. 7.6
  Networking
7. 7.7
  Variety of learning context
8. 7.8
  Application of learning
9. 7.9
  Safe use of technology
10. 7.10
  Taking initiative/proactivity
11. 7.11
  Flexibility
12. 7.12
  Identifying opportunities
13. 7.13
  Generating new ideas
14. 7.14
  Workplace innovation
15. 7.15
  Performance improvement
16. 7.16
  Managing emerging issues
17. 7.17
  Future trends and concerns in learning
8
Demonstrate problem-solving skills
Demonstrate problem-solving skills
1. 8.1
  Critical thinking process
2. 8.2
  Data analysis tools
3. 8.3
  Decision making
4. 8.4
  Creative thinking
5. 8.5
  Development of creative, innovative, and practical solutions
6. 8.6
  Independence in identifying and solving problems
7. 8.7
  Solving problems in teams
8. 8.8
  Application of problem-solving strategies
9. 8.9
  Testing assumptions
10. 8.10
  Resolving customer concerns
9
Manage ethical performance
Manage ethical performance
1. 9.1
  Meaning of ethics
2. 9.2
  Ethical perspectives
3. 9.3
  Principles of ethics
4. 9.4
  Ethical standards
5. 9.5
  Organization code of ethics
6. 9.6
  Common ethical dilemmas
7. 9.7
  Organization culture
8. 9.8
  Corruption, bribery, and conflict of interest
9. 9.9
  Privacy and data protection
10. 9.10
  Diversity, harassment, and mutual respect
11. 9.11
  Financial responsibility/accountability
12. 9.12
  Etiquette
13. 9.13
  Personal and professional integrity
14. 9.14
  Commitment to jurisdictional laws
15. 9.15
  Emerging issues in ethics