Paper 0417 551 13A

QUALITY AUDIT

This unit covers the competencies required by a quality management Practitioner to manage quality audits. The competencies include skills and knowledge for planning quality audits, conducting quality audits, and managing post-audits activities.

On completion, a candidate should be able to

Plan quality audit
Conduct quality audit
Manage post-audit activities

Content

1
Plan quality audit
Plan quality audit
1. 1.1
  Types of quality audits
2. 1.2
  Scope of quality audits
3. 1.3
  Objectives of quality audit
4. 1.4
  Criteria for quality audit – standard operating procedures, guidelines, standards, and policies.
5. 1.5
  Resources required for quality audits – human, financial, technology, hardware, and software.
6. 1.6
  Audit plan and program
7. 1.7
  Roles of quality auditors
2
Conduct quality audit
Conduct quality audit
1. 2.1
  Objectives of Opening and closing meetings
2. 2.2
  Developing audit checklist
3. 2.3
  Recording audit findings
4. 2.4
  Audit report
3
Manage post- audit activities
Manage post- audit activities
1. 3.1
  Preparing a corrective action plan
2. 3.2
  Correction and corrective actions
3. 3.3
  Follow-up audits
4. 3.4
  Audit trend analysis
5. 3.5
  Management review
6. 3.6
  Review of a quality management system
7. 3.7
  Improvement actions
8. 3.8
  Effectiveness of improvement actions taken